Published 5 years ago

Very friendly staff, but they need to be more respectful of the customers time.

Very nice and friendly staff, however I had to wait an additional 45 minutes for my car after I was told it was ready to go. It was supposed to be next to be washed so I waited a half hour to get dropped off and then still waited another 45 minutes at the dealership.
Natacha Moussi
Hi Handri, thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@audiwestottawa.ca Sincerely, Audi West Ottawa

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