Published 4 years ago

Not Satisfied with service

Bought a certified pre owned Jetta 2016 , speedometer shows excessive speed, at 100 kmph it shows 110. They checked my car and said it is showing 105 which is normal and within permissible limits. This is the first time I have heard that it is ok for cars to show more speed than you are actually driving at and it is considered normal. Vilkswagen is a renowned German brand, I am really surprised that their vehicles would have a defect like this and it would be considered normal. Don’t know how this vehicle was passed by the government as they also check the speedometer when they do their checks.
Damon Pearce
Good morning Anuj, we appreciate you taking time out of your day to share your review with us. Here at Oakville Volkswagen we set a high standard for customer service and we’re very sorry to hear this was not met during your visit with us. My name is Rachael and I’m the Guest Satisfaction Manager at Oakville Volkswagen. I’d like the opportunity to investigate your concerns further. Could you please contact me at rachaelr@weinscanada.com so I may escalate this to our management team? Thank you, Rachael R. Guest Satisfaction Manager, Oakville Volkswagen

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