I bought a floor model range from TA, and was contacted the following day to arrange pickup. Brian Favarro advised me the range was very heavy, and suggested I have it delivered instead of picking it up. He gave me a very reasonable delivery quote the next day, and arranged delivery for 5 days after that. TA's automated system reminded me of my delivery appointment, and alerted me when the driver was nearby. Both delivery employees were great, and were very respectful of my home. Since my range was installed, I have been pleased with its quality and appearance! Very positive experience overall