Published 3 years ago

Great staff, bad service

Came in to fix a leaving brake caliper this morning. Appointment was at 9:30am, I came 5 minutes late, and it took about an hour for my car to make it into the service bays. So right there I wasted a whole hour of my time. I was also told that I would have my car washed and the inside wiped. It’s not a big deal because it was messy outside but it’s more of the fact that I was told it would be done and also that I paid over $300 and I would expect that to be done anyways. All in all, I nearly spent 2 hrs at Mazda to have my brake caliper changed. Service and parts guys were nice though. Good day.

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