I bought my first Volkswagen Jetta 3 years ago and the car and customer service made me return to buy another. This time I took my daughter and she bought a new Jetta as well. Our customer representative was Markus. I appreciated the time he took with us. He was there to answer questions, but was not pushy. The cars were ready on time and the paperwork was an easy process. The whole experience was pleasant and seamless. Well done and thank you Markus.