Published 3 years ago

Need a thorough diagnosis

My Ram was leaking fluid. When I first went into the dealership, they noticed that I had changed my oil at Mr. Lube and blamed the 3rd party oil filter for the fluid leak. They suggested that I pay $70 plus labour to replace the filter with a proper one. I said that I would take it back to Mr. Lube to get resolved. After the folks at Mr. Lube inspected the truck, they showed me that there was no sign of any fluid on the filter. I saw it for myself as they took me under the truck. Instead I saw fluid leaking from my strut. When I went back to the dealership, they refuted the findings at first. After re-inspection, they ended up fixing it. I was disappointed with the mechanic, as it seemed like they didn't even look at my truck the first time. The dealership's credibility took a huge hit in my eyes.

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