Published 2 years ago

Told I had an appointment but didn’t book me in.

I had to reschedule my appointment and did so for the following Monday. I spoke to a gentleman who said he had booked me for a 10:30 appointment. I called that morning to confirm it was a wait while the work was being performed appointment only to find they did not book me in as I had been told the following Monday. I was then rescheduled for the next following Monday by which time we had a snow storm and it was very difficult to drive with out the tire swap that was supposed to take place before the snow came. Had I not called to check if it was a wait while the work is done appointment I would’ve gone there for nothing. Very disappointed to be told I have an appointment to find out the day of I don’t.

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