Quoted wrong price for service over the phone, all boxes for fluids ticked off but washer fluid empty as light came on when driving home - charged for this but service wasn't done. How can one trust the other fluid levels were checked and topped off? When I made my concern known to the service manager (Todd I believe) he apologized and that was it. Nothing was offered to rectify the situation except to say "you can come back and we can fill it" - not suitable as I live 40 mins away from this service centre. I have leased 3 vehicles with this dealership. Service continues to go down hill each visit. Honda used to provide car wash coupons after all services - this doesn't happen any more. Not impressed at all with this service centre.