I took my car for a regular oil change and to check the stop/start system that wasn't working, they discovered an oil leak during the oil change. Nadine contacted the extended warranty and they said the stop/start system repair was not covered, that was different to what Chad (finance manager) told me when he sold me the warranty, he said I was covered with the same coverage as my original warranty for the 7 years (it was an expensive warranty), I talked to your sales manager about it and they took me to the finance department, they figure it out with service and decided to take care of the cost for me to keep Chad's words, I have to say that I am glad I went to your dealership because you kept your word. The only reason I didnt give you the 5 stars this time is because when I picked up the car after the repair, the gear stick and steering wheel were quite grease, and the car inside and out had a strong smell of oil, my entire garage had that oil smell next morning. I cleaned the stick and the steering wheel. Next morning I took the car again to the dealership to replace my windshield, I told them about the odor, when I picked up the car in the afternoon, they told me that it was oil residues and they cleaned it, the smell is not as bad now but once again, the steering wheel and gear stick were grease. 6 stars out of 5 to the service girls 3 stars to the shop guy who drove the car the last two days with no regard of the grease hands. Over all I appreciate the great service, keep it up. Thanks Pablo