Austin did a top notch job of finding out what sort of vehicle we were looking for, what price range we were looking at and then showing us which vehicles they had available at their dealership. At no time did we feel pressured in any way — he answered all our questions patiently and professionally. He helped us make our minds up on which vehicle to purchase. When we went back to the dealership to let him know we would not be purchasing one of his vehicles, he said he agreed with our choice with a smile on his face, having lost our sale — the sign of a true professional. We will have no hesitation in recommending Austin to any friends who are looking for a new vehicle.