They damaged my brand new Camaro. They chipped the paint on the side skirting. The gouge even had undercoating material inside of it meaning obviously that the chip occurred before the understating was applied. The owner himself looked at it.. had them wash off the evidence (undercoating) with paint thinner and basically told me there's nothing he could do. 1st off you damaged it! I don't care if you need to order a whole new car to fix it. 2nd off I paid for a paint protection coating so obviously that didn't work (assuming that went on before you damaged it) and 3rd off I paid for additional paint protection warrantee so why does that not cover it pretending you're not just shaking me off. I wish I never bought this car not to mention extended warrantee at Park lane because I know they're not a customer service company. I'm taking all my normal maintenance to a better dealership but sadly I spent thousands in warrantee parklane basically admitts they will never honour. Bad business!
I was very satisfied with my truck purchase with Jim Dudley at Parklane Chevrolet.
Jim got me top dollar for my trade and coupled with the other discounts, the deal was acceptable to me. Thanks again!
Everything went really well! I ordered a custom build and Matt kept me up to date on the latest regarding the delivery as we waited for it. Really enjoying the car and overall, the whole experience was easy and positive. Thank you!