Verified Customer
8 years ago
Purchase of new 2017 Santa fe
Warren was very helpful and did a great job. I am very happy with my purchase of my new 2017 Santa fe.
Staff Dealt With
Verified Customer
8 years ago
Mixed review
Overall a great experience. Evan was very welcoming and knowledgeable about the vehicle and was a pleasure to deal with.
I was unhappy because the receptionists informed us we could pay for our vehicle (approx 4,000 balance) by credit card and we could not. To make a long story short this delayed me picking up my vehicle. We were told they could not accept credit card payment due to bankers fee, and I was surprised the dealership wouldn't pay the fee in response to their error.
Staff Dealt With
Verified Customer
8 years ago
Mixed review
Overall a great experience. Evan was very welcoming and knowledgeable about the vehicle and was a pleasure to deal with.
I was unhappy because the receptionists informed us we could pay for our vehicle (approx 4,000 balance) by credit card and we could not. To make a long story short this delayed me picking up my vehicle. We were told they could not accept credit card payment due to bankers fee, and I was surprised the dealership wouldn't pay the fee in response to their error.
Staff Dealt With
Verified Customer
8 years ago
Transparent
Service was excellent. Everything seemed to be completely out in the open with no hidden fees or agendas to contend with.
Staff Dealt With
Verified Customer
8 years ago
Great vehicle and service.
My sales representitive, Mr Ojeda, listened and carefully considered what I was looking for in a vehicle and was attentive to finding me one that worked within my budget. The process of finding the perfect pre-owned vehicle happened quickly and efficiently thanks to him. The finance department worked slightly less efficiently which resulted in a small delay in getting my vehicle. None of which affected the final outcome which was quite satisfactory.
Staff Dealt With