Verified Customer
7 years ago
Usually Very Satisfied
I've always been very happy with your service department; however this time I was disappointed. I called a couple of days prior to my appointment because I had another commitment on the same day. I told them I was happy to reschedule if they would not be able to have my car ready on time for me to get to my other appointment. They assured me that they would have it ready on time. My car was not ready and I ended up having to reschedule my other appointment last minute which inconvenienced me as I had to take time out of another day.
Staff Dealt With
Verified Customer
7 years ago
Oil Change
Staff were very respectful and helpful. They gave me enough information and talked to me about possible issues with my car that need to be fixed soon.
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Verified Customer
7 years ago
Excellent! Very efficient!
Everything was explained in detail so I understood completely what was being done. I was notified when my car was ready. It was a stress fee experience.
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Verified Customer
7 years ago
it was very positive experience.
I received immediate attention despite the fact that I came in without my husband. I was listened to regarding my choices and every was effort made to find the colour I requested. We had a tight time frame with which to purchase and receive the vehicle and Al and Graham ensured it was delivered on time. Vehicle purchases in the past have not been that pleasant but this one was excellent. Thank you.
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Verified Customer
7 years ago
2015 Equus
What a great experience! From Pat who's simply the best selling me the car along with Al looking after the little details with a smile to Tracy conscientiously ordering the parts needed and finally the mechanics who made the couple of small repairs required to make this car like new again, I couldn't be happier.
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