Wheaton Chevrolet

Jeff Strassburger was very good at looking what services other than the oil change that was needed for my Equinox. He as very good at explaining what the servies were and would call me at work to inform me if all were needed. He did call to tell me what would be done and the cost. Also my Equinox was washed at that visit which was greatly appreciated.

I arrived 10 minutes before the time I believed to be booked online for the oil change I needed. The service adviser area was empty and I had fast.and professional interactions with them. I went to wait in the lounge. Two hours later - my simple oil change was done. TWO hours. Nobody came to mention why it took so long. When I called back the service manager was very polite and helpful, and offered me a free oil change next time, which I have accepted. However, my husband called the adviser who danced about with many things that made no sense. All that needed to be done to improve my experience was someone saying to me - Mrs. Russell -this oil change is behind and would you like to continue to wait.

Its always seamless. I drop car off, I pick car up. Its done. Never had any problems. Friendly and informative. Seamless

The service was fast and thorough. The process of the maintenance, on my car, was explained to me once i arrived to Wheaton Chevrolet Ltd. All information was checked ie. home address etc. Had driver take me home and pick up again when the maintenance was completed. My car was waiting for me when I arrived back to the service area. It was an excellent, seamless experience.

Very customer focused in fulfilling my repair request. The customer service tech kept me apprised at all times with great clarity. Due to the required length of my repair, transportation was arranged for me.