Verified Customer
7 years ago
Very good exerpience with Wayne.
Wayne is a very nice respectful man. However, his counter partner that helped us until Wayne got there was a little rude and offsetting which almost lost Wayne the sale. I believe his name was Arthur. The only complaint I have with the vehicle was that the tires were almost bald so I will have to replace the tires which was a hardship as it is Winter.
Staff Dealt With
Verified Customer
7 years ago
Oil Cahnge/Warranty work
Oil Change and warranty work was done quickly and Jeff was fantastic to deal with. He was also very efficient and courteous. Thanks alot Jeff
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review Cindy!
Look forward to seeing you next time.
Staff Dealt With
7 years ago
New 2018 Silverado
Excellent service, went above and beyond to unsure I had everything I wanted and made it all work with the after markert features I wanted to add in, always kept me informed with what was going on.
Reply from: Wheaton Chevrolet
Dustin,
We love customizing trucks - can't wait to do your next one :) See you around the dealership, and thanks for the review.
Verified Customer
7 years ago
Buying a new car
The experience was painless which goes along way when buying a car. Kirk was very professional and knowledgeable. Thanks for a great experience.
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the great review Dave, Kirk sends his thanks as well!
Look forward to seeing you in the dealership again.
Staff Dealt With
Verified Customer
7 years ago
Appointment Time......means nothing.
I called on Saturday and made an appointment to bring in my vehicle of Tuesday am 7:30. The vehicle ended up getting towed on Monday night with keys dropped on Monday night. It didn’t actually even get looked at until Thursday afternoon. When I book an appointment anywhere else I get seen the same day if not close to time I come in. 2.5 days later is not acceptable.
Reply from: Wheaton Chevrolet
Lori,
I'm sorry for the experience you had with us, it doesn't reflect how we try to run things! I hope you'll give us a chance to re earn your trust. Send me an email at jmichell@wheatonchev.com and we can talk about how I can entice you to give us a second shot!
Staff Dealt With
