Wheaton Chevrolet

Excellent 4.5 Write Review
819 reviews on ReviewsiiTM | Latest review 7 years ago
Verified Customer
7 years ago

review service

Right now I am in Az not with this Vehicle and will be out of Sask till end of April will contact u then Maurice Lake
Reply from: Wheaton Chevrolet 7 years ago
Thanks Maurice!
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
7 years ago

Fast, friendly, did what was required

The service was friendly, ensured I was taken care of. The truck was fixed in a timely manner and within the expected time
Reply from: Wheaton Chevrolet 7 years ago
Trevor, Thanks for the 5 star review. I'm happy to hear your experience was exactly what we shoot for every time :) Hope to see you the next time you need us!
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
7 years ago

Good

All was good. All was good. All was good. All was good. All was good. All was good. All was good.
Reply from: Wheaton Chevrolet 7 years ago
Joan, Thanks for the great review, but I want to make sure was all good? :P
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
7 years ago

very informative about services required for that visit

Jeff Strassburger was very good at looking what services other than the oil change that was needed for my Equinox. He as very good at explaining what the servies were and would call me at work to inform me if all were needed. He did call to tell me what would be done and the cost. Also my Equinox was washed at that visit which was greatly appreciated.
Reply from: Wheaton Chevrolet 7 years ago
Mickey, I'm happy to hear you had a good experience with us! Look forward to seeing you next time!
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

Verified Customer
7 years ago

although I was on time for the appointment I made online, I waited a total of two hours for a simple oil change without any communication why it was taking so long

I arrived 10 minutes before the time I believed to be booked online for the oil change I needed. The service adviser area was empty and I had fast.and professional interactions with them. I went to wait in the lounge. Two hours later - my simple oil change was done. TWO hours. Nobody came to mention why it took so long. When I called back the service manager was very polite and helpful, and offered me a free oil change next time, which I have accepted. However, my husband called the adviser who danced about with many things that made no sense. All that needed to be done to improve my experience was someone saying to me - Mrs. Russell -this oil change is behind and would you like to continue to wait.
Reply from: Wheaton Chevrolet 7 years ago
Theresa, I'm sorry your oil change took that long, and even more sorry nobody was on the ball and let you know. That's not how things normally happen! We've had a discussion with the staff regarding your incident and we will be monitoring the lounge more carefully going forward. I expect you will see a serious improvement when you come in for your free oil change! If, for whatever reason, you're not totally impressed with your service when that happens - please let me know directly at jmichell@wheatonchev.com
Staff Dealt With

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login