Verified Customer
7 years ago
Sales and Service personal are truly Professional’s
From the day I bought the Camaro at your dealership, I was surrounded by professionals, as a customer I was very much impressed by the suburb know how and expertise of the Sales staff (Ken) and (Brian) from Service. With people like that on your Team at your dealership, you will positively succeed for years to come. If Customer satisfaction is your goal, you succeeded it in every aspect.
Thank you
Rudy
Reply from: Wheaton Chevrolet 7 years ago
Rudy,
Thanks for the great review. Customer Satisfaction is our number one priority so we're happy to see that's being recognized. We hope to see you again at the dealership!
Staff Dealt With
Verified Customer
7 years ago
Very satisfied
Just very satisfied with the service. Don’t have anything more to say. So please stop asking this question or I’ll stop this survey. There!!
Reply from: Wheaton Chevrolet 7 years ago
Syd,
Thanks for your great review! Knowing that you're very satisfied is good enough for us! Hope to see you at the dealership again soon!
Staff Dealt With
Verified Customer
7 years ago
Warranty repair
I had my vehicle in for an engine warning light, the service rep wrote down my comments and explained it would be covered under warranty. I was called as soon as it was repaired and they sent a driver to pick me up. He then explained to me the work that was done
Thanks
Reply from: Wheaton Chevrolet 7 years ago
Rob,
Thanks for the review! If there was anything we could have done to earn 5 stars please don't hesitate to let us know!
Staff Dealt With
Verified Customer
7 years ago
Annual scheduled maintenance
Liked being able to schedule the appointment on line. Happy with service and everything checked out. Saw my car sitting in the lot ready to go for over half an hour before I decided to check and see if it was ready. In the past I was notified when it was ready, so would have appreciated the same to avoid waiting longer than necessary. Everyone was friendly and nice to deal with.
Reply from: Wheaton Chevrolet 7 years ago
Joyce,
Thanks for the great review. I'm sorry somebody didn't come get you right away, I will bring this up with our staff and make sure that doesn't happen again!
Staff Dealt With
Verified Customer
7 years ago
Exceeded Expectations
Always greeted with a smile, provided excellent quality customer care and service exceeded expectations again, had my truck all ready to go (even had full tank of gas) nice.
Thank you,
Joanne
Reply from: Wheaton Chevrolet 7 years ago
Joanne,
Thanks for your 5 star review! We always try to exceed expectations so we're glad to hear that happened for you :) We look forward to seeing you back in the dealership down the road!
Staff Dealt With
