Verified Customer
8 years ago
Amazing and easy
Wayne is very helpful and made it stress free. I would recommend him to all my family and friends. He deserves a raise
Staff Dealt With
Verified Customer
8 years ago
I had the chrome steps on my Silverado replaced under warranty.
I had the chrome steps on my Silverado replaced under warranty.
They were pitted and scratched from normal use...service advisor, accessory manager and my salesman all agreed that there was a defect in the product and were helpful with me getting them replaced. They might have to be replaced again in the future until GM comes up with a better product for their steps.
Staff Dealt With
Verified Customer
8 years ago
last service visit
1 I had to bring it back 4 times before the service department would acknowledge that there was an issue
2 It took almost a week to install a fuel pump
3 When replacing the pump did not solve the issue I tried to contact the service department and no one would respond to the messages that I left
Reply from: Wheaton Chevrolet 7 years ago
David,
I'm sorry your experience with our Service Department was less than you'd hope for.
I hope you'll give us a chance to do better next time!
Staff Dealt With
Verified Customer
8 years ago
knowlegable service writer,respectiful,
from the moment I drove in, Jeff Strassburger the service writer looked after me in a very polite manner, he was concerned about my problem and was eager to have it resolved. The repair was performed in the time he told me. The waiting lounge was great, the cashier's were great to deal with. Overall experience was great, I place I will recommend to many.
Staff Dealt With
Verified Customer
8 years ago
Good customer service
The staff at Wheaton Chevrolet have been very good at providing quality service in repairing my 2014 Malibu. They are friendly!
Reply from: Wheaton Chevrolet 7 years ago
Thanks for the review!
Let us know what we could have done to make this a 5 star!
Staff Dealt With
