4 years ago
**service writer threats**
Bought two vehicles from this dealership over time and also took my diesel into them for headgaskets replacement, anyways! I recently brought my newest purchase 2019 colorado back to the dealership for warranty issues (not fixed yet) and this last time was asked to fill out a survey! Which I did.
BUT after I filled it out according to MY personal experience I recieved a message from the service writer threatening me he deserved a perfect score. I scored you on your actions. I had questions about repairs made and all you could say was the boys in the back were magical.
And when I came in to pick up my diesel after head gaskets replacement and wanted to go over it, you had no time for me. Telling me "i have to go my wife is waiting in the car for me".
I'm curious where my survey is for that service job preformed?
I Couldn't even get an apology from "the service writer".
Staff Dealt With
Verified Customer
4 years ago
New equinox
Very helpful for my 1 hour purchase. Dana was very professional & I will recommend Dana to anyone I know buying a new vehicle.
Staff Dealt With
Verified Customer
4 years ago
Good service
Tired of requests to do reviews. Bla bla bla bla bla bla bla bla bla bla bla bla bla bla
Staff Dealt With
Verified Customer
4 years ago
Lost Warranty Reimbursement
After driving vehicle found and letting sit for approximately 20 minutes vehicle would not start. On Dec. 21, 2020 it was determined ignition relay needed to be replaced, Extended warranty was used. On February 4, 2021 problem occurred again.
Staff Dealt With
Verified Customer
4 years ago
As usual I was very happy with the service I received
Oil change, traction control repair, semi annual inspection. I was kept informed throughout the process and was pleasantly surprised with the free taxi rides to and from my home.
Staff Dealt With