Verified Customer
6 years ago
Achat d’une porsche avec aucun documents ,
J’ai acheté une porsche et le garage Mark’s Motor’s m’a mentionné, on fait le transfert et on
T’envoie tes documents, près de 1 mois plus tard je n’ai rien reçu, aucun reçu,aucun contrat
D’achat, aucun enregistrement, tellement que ça ressemble a un détournements de fonds, a 4 reprises
On me mentionne que mes documents sont envoyés, comme par magie on ne reçoit rien.
Je le mentionne a plusieurs reprises a Mark’s motor’s , mais le gérant confirme que les documents sont
Envoyés donc le dossier est clos. Il confirme a Porsche que le dossier est réglé.
Reply from: Mark Motors Porsche
Bonjour Joseph,
Merci pour la revue en ligne. Nous sommes vraiment desole de lire que nous avons pas depassé vos attentes durant votre achat recente de ton Porsche. Nous aimerions obtenir plus de details a ce sujet en discutant avec vous. Nous apprecirions si vous pourriez contacter notre directeur general Paul Renaud a 613-749-4275 ou prenaud@markmotorsporsche.com
Sincèrement, Mark Motors Porsche
Staff Dealt With
Verified Customer
6 years ago
Porsche Ottawa
Brian Miner of Porsche Ottawa, went above and beyond to ensure and facilitate that I received exceptional personalized service and a fantastic Porsche experience!
Reply from: Mark Motors Porsche
Hello Nicolai,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors Porsche
Staff Dealt With
Verified Customer
6 years ago
Professional
Marks Motors Porsche service was personal, attentive, respectful and just quite amazing ! It is nice to see that the employees are passionate about the cars. I much prefer the "smaller" size dealership and although I am sure that they are quite busy, they certainly made the purchase, financing and delivery of the vehicle a special occasion. My salesperson Anna-Maria was knowledgeable, calm and she took "ownership" of the transaction until the very end.
Reply from: Mark Motors Porsche
Hello J P,
Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service.
Sincerely, Mark Motors Porsche
Staff Dealt With
Verified Customer
6 years ago
My first porsche
After many years of thinking about it I made the purchase
There were a few complications in organizing and delivery but the used car general manager did everything they could to accommodate
I love the car
Reply from: Mark Motors Porsche
Hello Mark,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us. We look forward to having your continued business.
Sincerely, Mark Motors Porsche
Staff Dealt With
Verified Customer
6 years ago
Excellent service
From sales to after sales /delivery, everyone we dealt with were exceptional. Jane was amazing. Jamie was awesome. Mike was a great sales person to deal with. Great team
Reply from: Mark Motors Porsche
Hello Marc,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors Porsche
Reply from: Mark Motors Porsche
Hello Mark,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors Porsche
Staff Dealt With
