The turbo on my 2013 trax froze up two times because Chevy made a car that cannot be driven without a weather guard. I was told only after it happend the first time that the car needs this to run in winter. Interior fan squeeks, and the rear whipper didn't work. When I told them my Bluetooth didn't connect with the Apple products a tec simply said "Chevy has a problem with that" and there is no fix. Poor "certified" used car. Attempted to trade it in and was offered 13000 on a one month old car I paid 18000 for. They also RAISED the price on the vehicle I wanted to trade in for. All around SMP and Randy have provided a terrible car buying experience. I wouldn't recommend them to an enemy. I will be going out of my way to spread the word on how terrible this company is.
Honest employees giving you right suggestions. Rick Puc is an awesome sales person. Appreciate he made himself available on his day off to finalize the deal at our cobvinience.
My second time buying from Allen Mccormick from SMP. Both times he even stayed late to help us . Very easy to talk to. Both times I believe it was freezing cold outside also haha. We hope not to have to buy another vehicle soon but if we do we will be going back .
