Jim Thompson Chrysler Dodge (H...

He tried to find the right van for us at the right price. We chose one of three choices on the lot.

been wanting to purchase for a while but i have never rushed into anything. very patient , never pressured to buy. Addressed my concerns and were very open. Love the truck.

I went in on a Monday and by the next Thursday I was in my vehicle of choice with cash in my pocket! I will be back to deal with Chris White whenever I need another vehicle.

I have purchased 4 trucks from this location 2013 ram, 2014 ram, 2017 ram sport (i still have) and my 2018 ram 2500 Longhorn diesel which i also still have. I brought my 2018 for tire rotation and oil change they overinflated my tires by 20lbs and as a result cupped and warped my relatively new tires (was at 3/4 tread) now my tires shake so bad i can barely drive my truck. I brought this to the owneer and shop foreman (who completed the work) and nothing was done about it. They blamed ME for not telling them that the tires were aftermarket and could only be filled to 65lbs but they are proper for the truck as they are load range E and before i put them on was advised by this location that load range E was the ONLY thing i had to look for in tires besides the size. Now im out 2000$ replacing my tires as they wont take any responsibility for this. Apparently they read the door for proper PSI NOT the actual tire side wall. I was nice about this at first but have been snubbed by ownership and service management and the shop foreman. My tires could have exploded on the highway and killed myself or my family or someone else as well. NO REGARD FOR OTHERS the shop foreman laughed at me when i said this and said dont worry they are tough tires..... i wouldnt buy another thing here ever and no one else should and perhaps they will learn a harsh lesson on customer service.

Chris was helpful, and accommodating at finding us the exact model of truck we wanted. Followed up as well to make sure everything was to our satisfaction which was a nice touch.