Laplante Chrysler Dodge

Good 4.3 Write Review
103 reviews on ReviewsiiTM | Latest review 4 years ago
Verified Customer
4 years ago

Great Customer Service

Dan took his time to go over everything and made sure I was comfortable with my purchase. Would highly recommend.
Reply from: Laplante Chrysler Dodge
Good afternoon Samantha! On behalf of Dan and the team, thank you for the 5-star review and sharing your experience. We're glad that your buying experience was a positive one. We're always here to help if you need us. Look forward to seeing you again. Best, The Laplante Chrysler Dodge Jeep RAM Team
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Verified Customer
4 years ago

Overall a very enjoyable experience.

My wife and I went to the Laplante dealership to get an in-person look at the interior of a vehicle more so than to purchase. We did purchase a new RAM however and a very pleased with the purchase. Our salesman (Dan Marleau) was a pleasure to deal with from the moment we met him in the parking lot until we drove away. He was courteous and we never felt like we were being pressured. He was also knowledgeable with all the details of the vehicle and was always more than willing to go over any question we had. Always available, quick to respond and helpful with every aspect of the purchase right down to helping get my insurance lined up. The day we picked up the vehicle he spent a good while with us in the vehicle going over anything he thought was important or just good to know. We left the lot with a great overview of the vehicle and it’s features. My only complaint is the time we spent with the manager of the dealership. It was all very rushed and we got a sense of “let’s hurry up and get this over with”. I suspect it was so we didn't over anything too closely. Was very disappointed to go over details of the sale afterwards only to find charges that we were led to believe wouldn’t be there ( we were told only plus was taxes.. but found freight, admin fee, GAS ). Have to blame ourselves at the same point as we allowed it to happen but the rush tactics lead you right down that path. Bottom line if we were to be looking for another vehicle, we would certainly be looking for Dan to help us in that search.
Reply from: Laplante Chrysler Dodge
Good morning Steven, Thank you for sharing your experience and feedback. We are thrilled that Dan could deliver an enjoyable experience. We are very proud to have him as a member of our team. We apologize that you also felt rushed. We will be contacting you shortly to review the numbers. We want to reassure you that we did not add any additional charges. Sincerely, The Laplante Chrysler Dodge Jeep RAM Team
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Verified Customer
4 years ago

Excellent

If the service continue with their Exceptional Service, for sure I will recommend family and friends to go to Laplante Chrysler Dodge Jeep RM for service
Reply from: Laplante Chrysler Dodge
Hi Lucie, Thank you for the 5-star rating. Glad that you were well taken care of while in service. Our goal is to deliver an enjoyable experience to all friends and family. Look forward to seeing you again. Best, The Laplante Chrysler Dodge Jeep Ram Team
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4 years ago

great service no stress purchase

We recently purchased a used vehicle from Laplante Chrysler dodge. Gabriel was a great sales person to work with. The whole procedure was pleasant, not stressful and very honest. We are very happy.
Reply from: Laplante Chrysler Dodge
Hi Mary, On behalf of Gabriel and the team, thank you for the 5-star review and sharing your experience. We're glad that we could deliver you an enjoyable experience. We're always here to help if you need us. Look forward to seeing you again! The Laplante Chrysler Dodge Jeep RAM Team

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4 years ago

Oil Change on two vehicles back to back - Great Job!

From beginning to end, all went well. Sandy is new in the Service Department(first full week) and did an excellent job coordinating the oil changes for both cars. Everything lined up. Barry who is the Service Manager greeted me in a friendly manner. Excellent team work!
Reply from: Laplante Chrysler Dodge
Thank you for the 5-star review and for sharing your experience! We're glad that our team tok good care of you and delivered an enjoyable experience. Look forward to seeing you again! The Laplante Chrysler Dodge Jeep RAM Team
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