Verified Customer
6 years ago
Good
I’m not a wordy person the experience was good and I have a very nice new vehicle
That’s not twenty words so just gonna finish this sentence and it should be enough
Reply from: Palladino Honda
Thank you for your feedback Peggy. Congratulations on your new purchase! We are so happy Rob S was able to help you get into a new vehicle.
Staff Dealt With
Verified Customer
6 years ago
Dan is always welcoming. He is attentive to our requests and comments.
Engine light came on 2 weeks after the initial diagnostic. We asked to "redo" a diagnostic provided more information as to the status since our last visit. The diagnostic came back same as last time - need both exhaust manifolds changed. After reflection we made an appointment to have them changed. We were also getting winter tires installed.
Reply from: Palladino Honda
We are so happy we could resolve the issue! Thank you so much for your kind feedback.
Staff Dealt With
Verified Customer
6 years ago
I feel equipped for safety while driving my car, and I am thankful for the staff (Kara and Wes) who were truthful and accommodating!
Kara is always a pleasure to work with. She is up-to-date, knowledgeable and does not try to get me to do something that isn't necessary. I always trust Wea with my civic. I know when it comes out of the shop, I have nothing to worry about because of his skills, automotive training, and expertise.
Reply from: Palladino Honda
Chelsea, that is so great to hear! Thank you for your kind words about Kara!
Staff Dealt With
Verified Customer
6 years ago
Professional and courteous
B service performed and squeal from brakes checked.
Maintenance completed in timely manner.
Dan explained the check list in detail and addressed all concerns I had.
Reply from: Palladino Honda
That is so great Linda!
Staff Dealt With
Verified Customer
6 years ago
Install winter tires
Fast, efficient, professional service. I especially appreciated the option to pay electronically before I picked up my car. It saved a lot of time.
Reply from: Palladino Honda
Patricia, we are so happy to hear you tried out our new payment method! Thank you so much for your feedback.
Staff Dealt With
