Verified Customer
5 years ago
Appt on Thursday Nov. 14
I dropped my car off on Thursday morning and was assured by Tamara that my car would be ready at noon. I explained that I was going to North Bay for the day and wouldn’t be able to pick up my cat until Friday morning. That worked out well for both of us. She texted me Thursday evening to let me know that the work on my car was completed.
Reply from: Palladino Honda
We're so happy to hear that the plan worked out well for you Linda! Thank you for your business.
Staff Dealt With
Verified Customer
5 years ago
Efficient and clear.
Oil change and chassis/brake inspection. Staff was welcoming and pleasant. No surprises. Was a positive experience. Shuttle was to the minute as promised. Thank you.
Reply from: Palladino Honda
It makes us so happy to know that you had a positive experience with us Verne! Thank you so much for sharing your feedback.
Staff Dealt With
Verified Customer
5 years ago
Appointment and cost was as expected, no surprises this time, despite short of staff.
Appointment and cost was as expected, no surprises this time, despite short of staff. Vehicle was completed on time. Had to use the shuttle service as my wife was recovering from a broken ankle.
Staff Dealt With
Verified Customer
5 years ago
Always Friendly and Helpful!
Tire change with balancing, alignment and oil change. They gave me a loaner to get some errands done and had my vehicle ready when I retuned! Thanks again!
Reply from: Palladino Honda
It was our pleasure Matthew! We're happy you were able to get your errands done while we serviced your vehicle for you.
Staff Dealt With
Verified Customer
5 years ago
Excellent quick service
Dropped my car off Sunday night, my car was ready at 10:30 a.m., shuttle picked me up within 15 minutes.
I was very moved that ALL employees stood up and observed the minute of silence during the Remembrance Day broadcast
Reply from: Palladino Honda
Paulette, it was our pleasure to service your vehicle for you.
Staff Dealt With