Verified Customer
6 years ago
Helpful
Salesman was very nice and honest. The team there seemed to work together and the financing department was extremely helpful and pleasant to deal with
Reply from: Palladino Mazda
Steven, congratulations on the new vehicle! It brings us joy knowing our team was nice, honest, worked together, extremely helpful and pleasant to deal with.
Staff Dealt With
Verified Customer
6 years ago
Excellent!
Like that they have time slots for any service work. Previous owner would have you leave the car early in the morning and you wouldn’t know when it would be ready. I had an appointment a 15:30 and it was ready 30 minutes later. When I was ready to pay my bill, I had forgotten to mention that I was getting a low battery display for my key to turn the car on. Tyler, without hesitation got me a new battery and didn’t charge me. Thanks for the great service!
Reply from: Palladino Mazda
It was our pleasure Damon! We look forward to your next visit.
Staff Dealt With
Verified Customer
6 years ago
Maintenance
Taylor provided exceptional service once again. I was able to drop off and pick my car up in the time she had originally told me. Never any delays when I visit.
Reply from: Palladino Mazda
That is great to hear Brandon! See you again soon.
Staff Dealt With
Verified Customer
6 years ago
Awesome and friendly customer service
I was very impressed with the customer service I received. I am from out of town so I was very happy to be provided with a service car. This gave me the flexibility to go shopping and do errands.
The employee that served me at the front desk was very informative as well and even showed me how to re-torque my tires.
Overall I had a great experience and I would recommend you guys to anyone.
Thank you SO MUCH!!
Reply from: Palladino Mazda
It was our pleasure Julie!
Staff Dealt With
Verified Customer
6 years ago
Very little pressure and no pushing to upsell.
I had originally hired the Automall Network to negotiate for me. Since no deals were coming up, I went to my local dealership and spoke to Curtis. After researching for nearly two years, I knew exactly what I wanted. I think I paid a little more, but I am satisfied that I bought local.
Reply from: Palladino Mazda
Thank you for sharing your experience Gregory!
Staff Dealt With
