Verified Customer
5 years ago
Great staff, welcoming environment.
I recently returned to the car lot to trade in my vehicle for a bigger suv. The sales staff was amazing and helped me get into what I needed, and was super friendly. I was a little disappointed in the cleanliness of the vehicle when I pick it up, chip crumbs and garbage still in the back. Overall a great experience though.
Staff Dealt With
Verified Customer
5 years ago
Car was perfect until rain hit it! Chips all over it and then told that it was always like that.
I am completely disappointed. I stressed how I was wanting to get away from rust and chips. I ran my hand over the car many times. Yes they did touch up paint on what was visible cause they couldn’t hide it. The day I brought it home it poured like crazy when it dried over night, my god from mid section to bumper was spotted like it was sand blasted. I called or text photos and I’m told it was like that. I’m not arguing cause The origins response says it all. But my opinion was asked for and there it is.
Reply from: The Car Lot Etc.
Thank you for taking the time to write a review LeeAnn. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with management and please don’t hesitate to stop in if you’d like to discuss in greater detail.
Sincerely,
The Car Lot Team
Staff Dealt With
Verified Customer
6 years ago
Not happy with the service
When I got my new truck it didnt come with head rest they replace them with another vehicle heads rest and still waiting for the right one been told alot of different story's and when I trade it my car the bank didnt receive the money I time soo I was paying for a car I didnt own it my second vehicle for the car lot and after this I WILL NOT be going back
Staff Dealt With
Verified Customer
6 years ago
David was not pushy at all, found us exactly what we asked for.
At first we thought we wanted a van but changed our mimd quite a bit but david rolled with it and didnt seem annoyed or rushed at all.
Staff Dealt With
Verified Customer
6 years ago
Very friendly
Everyone is very helpful and friendly, they know how to take care of their customers would highly recommend for anyone looking to purchase a vehicle.
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