Verified Customer
3 months ago
Great experience
Had a wonderful experience buying my new to me Escape. Gregg McSherry was so wonderful to work with. He is so patient, kind and ensured all my questions were answered and that I was getting into a vehicle that met my needs. Along with having some fun while we were at it. Susan in finance was another great experience. Thank you!
Staff Dealt With
Verified Customer
4 months ago
Great service
We are return customers because of the great service we have always received. Not a bad thing to say about Kia!
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Verified Customer
4 months ago
Dealer would not remove or negotiate added fees.
Dealership added "Platinum Security Service" to the vehicle and insisted the $500 fee for it was non-negotiable and I had to pay it..
Dealership charged for a "Wheaton Kia Prairie Package". Sales staff were unclear as to what this $2,495 fee included and again insisted that it was non-negotiable.
I feel that I was forced to pay nearly $3,000 more for things I didn't want.
Verified Customer
5 months ago
Exceptional
It was a pleasure dealing with Cassie from the moment we walked into the dealership we received a warm welcome and were very pleased working with her, she is very knowledgeable and willing to answer all of our questions and concerns.
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Verified Customer
5 months ago
Customer service
Chris and Kris were both incredible to work with made the experience super easy and stress free. Chris was super awesome and answered all the questions and many phone calls I had
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