3 years ago
Disgrace of a dealership
Bought a 2017 FIAT from this place. The car has issues, I work for a reputable dealership that confirmed these issues and have no problem providing proof. They refuse too work with me unless there mechanics look at it which requires them too take my car, drive it too a completely different province, put wear and tear on my vehicle, put 400 km on my car, plus they can't even get the parts too begin with as they are back ordered and have no idea when they can get them, yet I can get them from an aftermarket FIAT website in Texas, but they will only buy from a local parts place or the dodge dealer. This dealership likes to make customer lives difficult. This dealership doesn't care about anyone but themselves
Reply from: Moncton Honda
Hi Kyle, We are sorry to hear you are unsatisfied with our offer to repair the vehicle for you onsite. Of course we would want to look at the vehicle again in our shop to be sure the repair you are saying is required is indeed required. We offered to travel to get the vehicle from you and return the vehicle the same day and repair if necessary all at no cost. Unfortunately you do not wish to abide by the in house warranty guidelines that we offer on our Used vehicles however the offer still stands on our end. Thank you for bringing your concern to our attention and as mentioned we would be happy to rectify the situation if you change your mind.
Reply from: Moncton Honda
Hi Kyle, We are sorry to hear you are unsatisfied with our offer to repair the vehicle for you onsite. Of course we would want to look at the vehicle again in our shop to be sure the repair you are saying is required is indeed required. We offered to travel to get the vehicle from you and return the vehicle the same day and repair if necessary all at no cost. Unfortunately you do not wish to abide by the in house warranty guidelines that we offer on our Used vehicles however the offer still stands on our end. Thank you for bringing your concern to our attention and as mentioned we would be happy to rectify the situation if you change your mind.
Staff Dealt With
Verified Customer
3 years ago
The experience and service was excellent
Our experience at Moncton Honda was excellent. The staff is Very courteous and polite. I would recommend Moncton Honda to anyone.
Staff Dealt With
Verified Customer
3 years ago
Quick and good service
After purchasing 12 cars, it is evident that I am sold on Honda and Acura product. Great team with outstanding service
Staff Dealt With
Verified Customer
3 years ago
He was very helpful
Nicholas was very helpful. He answered all the necessary questions that were asked and he gave me a good car. Best decision to get this car and I am truly appreciative for his help.
Staff Dealt With
Verified Customer
3 years ago
Good
Amazing experience Matt and Trevor did a perfect job. It was a really fast process and I got the car in only one day.
Staff Dealt With
