Verified Customer
4 days ago
The experience was good, the ongoing receipt of surveys is not.
I realize you may find information on the surveys helpful, I do not enjoy receiving them. They are by far the most negative part of my toyota experience. If I was not happy with the dealership I would not have bought a vehicle there.
Staff Dealt With
Verified Customer
1 week ago
The trailer hitch on my new RAV4 XLE was installed better than expected.
My trailer hitch was installed. The dealership drove me home and back to pick up my vehicle. I was impressed by the care they took to cut out a section of the rear bumper to ensure the hitch blended in, unlike other aftermarket hitches. A nice trim piece was also stalled. Overall, it was very well done. Thanks!
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Verified Customer
2 weeks ago
staff are attentive and very respectful to customers needs
Purchased a 2024 Tundra and now looking to trade my Ford F150, Very easy to deal with and fair and going to do a complete inspection of my vehicle to provide a fair offer
Staff Dealt With
Verified Customer
2 weeks ago
Very relaxed and informative
Overall experience was very good and the Team at McPhillips Toyota are excellent and attentive to the customers needs. Could not ask for anything more.
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Verified Customer
3 weeks ago
We had a very positive experience.
Received a polite, warm welcome. Rep was on time and respectful of our time. Assistant helped set up electronics promptly. Financial rep professional and knowledgeable. We left feeling very good.
Staff Dealt With