Empire Auto Group

My car's A/C failed a month into my new car from Empire. They assured me they'd fix it... recharged it and I was on my way. When it failed again 3 months later, I knew it had a leak. The CarFax also showed the previous owner had the same issue. Empire promised to fix it. As it was fall by then, we agreed to hold off until spring. Come spring, the service advisor tells me it could cost thousands to take apart the dash. They didn't even investigate if it might be the compressor or something cheap. They said if I agreed to purchase another used car from them THEN they'd fix my previous car free. Screw this group of clowns... don't EVER purchase from Empire.

I contacted the "Empire Auto Group" randomly for a car loan that I found on google after a repo happened to me over a discrepancy with a car loan from a bank that ripped me off. Aside from that; it ruined my credit. I called Empire and was greeted by a young man by the name of Omar on the phone and said he would do his best to help me out. And he absolutely did! He then contacted me promptly and said I was denied from all banks because of my repo on file. As I was ready to give up on the thought (at that very moment in time) of not be able to get a vehicle for awhile (which i direly needed to get around) Omar said that their in-house financing was an option! Me being extremely pleased by that notion, I immediately agreed! I did have to put a small amount down, which was understandable considering my situation. Bottom line was that he got me back on the road again after I thought it was hopeless. He was extremely professional on the phone, answered every question I had, and literally made my summer. I will receive my car (which he will be shipping straight to my door!) in a week and a half! Empire Auto Group East, definitely the place to call! I was extremely impressed with their sales department and financial team! Thanks Empire! Contact: omar@empireautogroup.ca Regards, Yulieana D.

Very pleased with the service i received Malik was the best looking best dressed guy in the house will be coming back and sending friends and family for vehicles

These people are very dedicated and professional. Finally found a company that makes it their job to find a vehicle that best fits your needs. I would like to say special thanks and appreciation to Sam and Brandon who worked their butts off to get me a vehicle. Empire auto..YOU GUYS ROCK?

I would highly recommend visiting Hass at Empire Auto East. He got us a fantastic deal even while we are in bankruptcy. He also got us our vehicle earlier then expected. We are extremely pleased with the experience