Empire Auto Group

Emailed Katie, our sales person she emailed back promising an appt to service car..a week later nothing, my partner and coowner emailed, told they would call with appt, now 3 weeks later and still nothing. Pretty disgusted by the level of service. This is my 2nd purchase, first experience was great, second not great, car was not cleaned at pick up, I have previous owners garbage under seat, nor was alignment done as referred to upon test drive, change oil light coming on after 1 month, body shop appt never made by sales as promised. My vehicle shakes at anything over 100 mph which is due to alighment not being done. Your mechanics need to be fired as they did nothing on my car to prepare it for a buyer. This experience has soured my opinion of your company and I will not recommended anyone purchase from either location. Initially loved the car but now I'm worried that I made a huge mistake buying it.

I would like to give Matt Sam and Daryl a major thank you. This team of gentlemen made things so easy and simple in obtaining my new car I'm still in awe. As well my new car drives like a dream. If I were you and your looking for a reliable vehicle and honest people to deal with I say come to Empire Auto Group you will not be disappointed! Thank you for assisting me in my time of need.

Matt & Sam are truly amazing People!! They never gave up on me and worked hard to find me a vehicle that best suits my family and I

Aman is an amazing person to work with. I was purchasing my first car for wife , and she made the entire process smooth, and easy. She was very kind and courteous with me and my family, who came along with me for the process. Even after the transaction was done, and I took my car home, he still has demonstrated exemplary customer service, with any questions/concerns I have had with the vehicle. Thank you so much Aman !!

very good service. did alot to help me get the car and loan i wanted. would highly recommend again and again