Empire Auto Group

I had to cancel because it wasn’t going to work and now they are still taking my money and I don’t even have the car and they are reselling the car I even have picture proof

Terrible salesman pushed a car for my daughter without explaining anything or even speaking to the co signer. Now won't even speak to her or make arrangements with a vehicle they say she purchased.

I normally do not write reviews but for this I felt I needed to. I was contacted at work by their call center and after answering their questions about my current vehicle and if I had been on time with my payments (which I have been for 2 years) they could help me get into a newer vehicle with lower rates. I know my credit is not the best, but they did a really good job of making it seem like they would be able to help me out. it has now been a month without even a text or reply, nothing, not even an I'm sorry sir we cannot help you out. I find that very disrespectful, ignorant and insulting and I can promise you that everyone I talk to will know how you run your business and treat potential and non potential customers. If you cant make money on the person you wont even waste your time with them either. But that's fine, I will find somewhere else to make my timely payments, and by reading some of these reviews it looks like I may have dodged a bullet anyways.

This was my 2nd time purchasing a vehicle at Empire Auto with Nick and another fantastic experience. Nick always takes the time to sit with you, discuss your needs/wants in a vehicle, walk you through the financing and get you the vehicle you want. Thank you again for all your help

The staff at Empire Auto are amazing! First of all they make it very convenient having a location in the East and West end of the city but they also fight to get you the best approval possible. Will definitely recommend everyone I know here!