Verified Customer
4 years ago
Smoothest experience ever
Victoria was an absolute amazing person to deal with, I walked on at 330, and drove off at 545. She was knowledgeable, took charge, and was an all around delight to deal with. Will be back in the future because of this experience.
Staff Dealt With
4 years ago
I was very pleased with my experience at Race Auto they were great and continue to take great care of me!
Luc, Vicky and the staff in the Service department Bill & Brittny took great care of me, I have bought many used vehicles over the years but had such great service, I went through the paper work and it was the first time I seen every detail true to what they said it was!! I truly felt they were very fair on the trade in price they gave me on my vehicle and with the price they charged me for the BMW was not only spot on with the market it was a little better ..... they answered the phone and my questions every time I called which I liked especially through the pandemic. When I took the vehicle home I noticed that the brakes were squeaking when backing up so I assumed it was rust, likely from sitting and probably would diminish after use, however it did not and kind of got worse so after 2 weeks they took me in and put all new brakes and rotors on it at no charge to me as it was such a new purchase........ they also put a new windshield wiper arm on the vehicle for me at new charge that had been damaged at the car wash, also a gentleman staff who had heard me asking questions about my BMW's care such as fuel type ext.... came out of his office and explained everything to me as he drove a BMW as well..... told me fuel to use ext......... I thought that was a very nice thing to do as the sales wasn't sure because they had no experience with a BMW ...... so Race Auto will certainly get my repair work on my vehicle as well........ for the duration of my ownership, and I will not only recommend them for Family & Friend's purchases but I will certainly be returning for my next vehicle ....... So I would like to thank them all for taking great care of me and my needs even though it is there job and I understand they want the sale I still feel they went above and beyond, I would like to wish them the best of luck in there transition to there new building on Barrington St.
Staff Dealt With
Verified Customer
4 years ago
Great Customer Service
Had to purchase my SUV long distance and Vicki made the process very easy. She then had it delivered very quickly and it was exactly as she described it. Highly recommend!!
Staff Dealt With
Verified Customer
4 years ago
Top Notch
Easy fast friendly service in and out quick with a smaller payment and and new vehicle can’t beat Race Auto
Staff Dealt With
Verified Customer
4 years ago
Perfect respectful transaction
Courtney was great to work with. Made me feel important, and worked quickly so I could move on with my day.
Staff Dealt With