2 years ago
Don't trust their word -- get it in writing
I bought a 4 year old used car. I was promised 2 keys for the car --the manager was very clear -- I got one key on delivery, and once all the payments were processed and the ownership papers were done, I would get the second key. Both by the manager and the salesperson said this was how they handled all their sales. I got the paperwork a couple of weeks later.
After a month of asking for the second key and being told they would get it to me, they suddenly changed their story to "we can't find the other key". The story quickly changed again to "there is no other key" and finally "used cars only come with one key". Which is, of course, ridiculous. I have been busy used cars for 20 years and they always come with at least 2 keys. A replacement key is going to cost me $575.
I learned my lesson. DO NOT TRUST RACE AUTO and get everything in writing. I will never go back there again.
Staff Dealt With
2 years ago
Joey & Heather are amazing there's not much else to say it sums it up. I been buying vehicles for a few years now & have been satisfied completely
YOU GUYS ARE ROCK STARS.
They Go Above & Beyond TO Work For And With There Customers. I have purchased 4 vehicles now with no regrets I recommend Race TO everyone.
Staff Dealt With
Verified Customer
3 years ago
Awesome
The lady I dealt with was amazing she was so helpful and on top of everything. I highly recommend going to see Victoria at the halifax location, she's the best.
Staff Dealt With
Verified Customer
3 years ago
Very easy and friendly to deal with. Fast service
Purchase car. Easy to deal with and very fast getting the deal done. Enjoyed dealing with Vicky. I would recommend to a friend.
Staff Dealt With
Verified Customer
3 years ago
Smoothest experience ever
Victoria was an absolute amazing person to deal with, I walked on at 330, and drove off at 545. She was knowledgeable, took charge, and was an all around delight to deal with. Will be back in the future because of this experience.
Staff Dealt With