Verified Customer
3 years ago
Brian is awesome…
Brian knew what I was looking for and gave me choices to choose from. Ended up buying one and having one on order. I would not do that if the guy I am dealing with is not honest. Also, Brian is pretty calm and cool. Thanks again.
Reply from: North Battleford Toyota
Brian has been with Rainbow Toyota for many years and is very knowledgeable of all Toyota vehicles. He strives to find the right vehicle for every one of his clients and is there for them beyond the sale. How are you enjoying your 4Runner Brian? Stop in for a visit at your next service appointment - coffee on us! Thank you for your review. It helps others know about our products and service on a personal level.
Staff Dealt With
Verified Customer
3 years ago
Be respectful
I have got my new battery, they blame me from changing the blocked heater , they fix my blocked heater . I have go somewhere else to get my remote start re program on it . They never wearing mask while helping customers
Staff Dealt With
Verified Customer
3 years ago
Thoughtful and professional
I spoke with someone regarding a refund of the cost of my remote connect for the months it hadn’t been working. He understood and immediately gave me three months at no charge.
Reply from: North Battleford Toyota
Judy, we are so grateful that we were able to do the right thing in extending your coverage by 3 months. We want you to know how much we appreciate your continued patronage with Rainbow Toyota and thank you for taking the time to write a review.
Staff Dealt With
Verified Customer
3 years ago
Courteous prompt willing to answer all questions
I was there for regular maintenance (oil change) the service was excellent and timely. I also had a problem with my command start control and they resolved the problem.
Reply from: North Battleford Toyota
At Rainbow Toyota we believe that the relationship we develop with our customers goes beyond the initial vehicle purchase. We want our customers to know that we are here for them. We are only a phone call or personal visit away. Thank you Lorna for your positive comments.
Staff Dealt With
Verified Customer
3 years ago
Vehicle purchase
Knowledgeable people
Prepared for me when I got there
Helped us get the vehicle we needed
Helped get rid of the vehicles we didn’t need.
Reply from: North Battleford Toyota
We at Rainbow Toyota truly appreciate your continued loyalty! Brenda is very knowledgeable of our Toyota brand and does her very best to make every experience with our dealership a positive one. We always enjoy our visits with you and Jeannette! Thanks for your review Greg. We look forward to seeing you at your first service.
Staff Dealt With
