Verified Customer
2 weeks ago
Courteous, prompt, professional service
My first ever brand new vehicle (2024 Subaru Forester bought in May 2024) was totalled in a collision with Buffalo in late Sept. I couldn’t find another Subaru I wanted, but found a 2022 RAV4 Hybrid at NB Toyota that had just got traded in; hadn’t even had pictures on the ad or inspection done yet. Arris & Darcy made the whole process of replacing my SUV very comfortable for me. They were courteous, prompt in replying to my numerous inquiries, and very caring & professional throughout the whole process.
Reply from: North Battleford Toyota
We are very glad that we could provide you with the right vehicle for your needs and make the purchasing process easy and convenient. Arris & Darcy both know the Toyota brand very well and can explain features and benefits in a straight forward manner. Remember you can always reach out to either of them with any questions or concerns. Thank you Kathleen for choosing North Battleford Toyota and for your review!
Staff Dealt With
Verified Customer
2 weeks ago
Super Service
I brought my RAV4 in for an oil change and it’s first check up. They all the checks and rotated the tires. They drove us to the restaurant for lunch and picked us when the car was ready.!Really pleased with the service
Reply from: North Battleford Toyota
Doing the little extras like checking fluids and tires, providing our shuttle service, free WiFi, comfortable sitting areas and a variety of hot beverage selections - that's just a few ways we try and make your visits with us more enjoyable. We appreciate your business and we appreciate you taking the time to give your review. See you on your next regular service Ralph!
Staff Dealt With
Verified Customer
2 weeks ago
Totally satisfied with a great service team !
Very good staff and great customer service , quick turnaround for getting parts and fixing my problems! Always very helpful and friendly when I go to fix any problems with my Highlander ! Thank you
Reply from: North Battleford Toyota
Good morning Larry, let us say once again how much we appreciate you as a customer. Our service department always tries to ensure our customers have a good experience when visiting our dealership. We want to make sure that we accommodate you with the best service possible. Thank you for your review and trust in us.
Staff Dealt With
Verified Customer
2 weeks ago
Brenda really went over and above to find us the vehicle we wanted. Would recommend to everyone!
Ordered our RAV several months ago. Brenda always communicated where we were in the process and worked very hard to find the perfect car for us. She walked us through the features when it arrived and has been available for questions. Brenda is a gem and has made this a really fun experience. Thanks!
Reply from: North Battleford Toyota
Today's vehicle buying experience is very different from the past for sure. Brenda is pleasant, thorough, and always does her very best for her customers. It's exciting to be awaiting your new Toyota! Thank you for your review and faith in us as your Toyota dealership of choice.
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Verified Customer
2 weeks ago
Friendly, courteous and efficient!!
I had my car checked thoroughly, replaced filters that were very dirty and had my tires rotated. I felt completely confident in what they were doing!
Reply from: North Battleford Toyota
Good morning Eileen, as you are aware taking care of your Toyota means it will serve you well for a very long time. Our service advisors and auto techs are diligent in watching for things that could cause issues later on and relaying that information to our customers so they are aware of what is needed. Thank you for your review and for your loyalty!
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