North Battleford Toyota

Excellent 4.8 Write Review
505 reviews on ReviewsiiTM | Latest review 5 years ago
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Verified Customer
5 years ago

Provide a complete description

Personal service and were prompt and pleasant -very good to deal with. First time at the service dept. Have bought cars and cross overs from the Sales Manager-Brian for the last number of years and will continue to!
Reply from: North Battleford Toyota
Service to our customers goes beyond the sale. It is important to us that you feel valued in every aspect from purchase to service and beyond. Thank you for taking the time to give us such a positive review. We look forward to seeing you on your next visit.
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Verified Customer
5 years ago

friendly and efficient

I had a warranty issue; the service department was able to get me an appointment very quickly and solve the problem on my first visit.
Reply from: North Battleford Toyota
We're glad we could accommodate your schedule and get the work done in a timely manner. Thank you for your continued loyalty and review.
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Verified Customer
5 years ago

It was very professionally carried out.

The work was completed on time and it was done well. I had a coffee and television to pass the time.
Reply from: North Battleford Toyota
Glad you were able to take full advantage of our customer lounge while you waited. Our sales staff have been known to pop into that area to visit occasionally and always enjoy time with our customers. Thank you for your review - we do appreciate it!
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Verified Customer
5 years ago

Helpful friendly staff

Our arrival was promptly met and within a few minutes the car was driven into the shop. Rather than sitting down, we window shopped the new RAV4's on the lot. The car was finished on time and payment process was quickly finished.
Reply from: North Battleford Toyota
We do try to complete each service appointment in a timely fashion. If however, your appointment is going to take some time, we offer shuttle service if you don't want to wait. If you choose to wait, we have several customer lounge areas including one with a t.v., free WiFi and an excellent assortment of hot beverages to choose from. Thank you for taking time to complete this review. We look forward to seeing you at your next appointment.
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Verified Customer
5 years ago

I was disappointed that I was charged to stow my summer tires.

It was disappointing that I was charged $25 to stow my summer tires at the dealership. I purchased my snow tires and rims from Toyota and I always get my vehicle maintenance completed at a Toyota dealership. I’ve been a customer of Toyota since 2009 and normally compliment your service. I feel this charge was excessive.
Reply from: North Battleford Toyota
Bernard, Thank you for your review. The $25.00 per season tire storage is fee is to cover the cost of storage infrastructure and it also goes towards the insurance for your tires and rims in the case of theft or fire damage. We have done our homework and there are places charging $75 or more. We always work hard to keep costs down and provide the best and most convenient service for our valued customers.
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