Seems employees including managers at this location do not know what proper customer service is. I was charged for an issue with my vehicle when the problem wasn't even fixed then wrote on the invoice exactly what I already told them.
Always prompt, courteous, and efficient. The service is fabulous and I thank you very much! I appreciate the availability of the courtesy car to get me to and from home.
I was reminded about the appointment to bring the vehicle in and was greeted promptly.
Was supplied with transportation to home and back to dealership.
Prompt, efficient, kept me up-to-date on repair status while I had breakfast. Provided a free rental car when it was necessary to keep mine for a couple of days. Transfer to rental car provided on site.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Joanne,
Thank you for providing the positive feedback regarding your recent visit to Nurse and the experience related to the rental vehicle.
