Nurse service was use to be very friendly and customer service first now everything has changed....I have heard it is not our fault.. we did break it. Mary Nurse needs to correct this or other customers like I am will be getting my vehicle repaired at another GM dealership....
Reply from: Nurse Chevrolet Cadillac 9 years ago
Bradley - Thank you for completing the survey regarding your recent service visit. Certainly the comment regarding things changing in a negative sense is concerning. It is our objective to provide an exceptional customer service each and every time you visit our dealership. Please be assured that we will dig into this. Our Service Manager, Guy will reach out to you later today to discuss your experience.
The buying experience was positive and easy , John explained the process very well and answered all of our questions in detail. All in all a great experience!!!