4 years ago
Friendly, professional, respectful, & seamless
When I began the process of looking for a new vehicle I had intended to test out several models across the board. Eg. Cadillac, Audi, Lexus, Volvo, Benz, Honda and BMW; which I have driven for 10 years. I wanted a larger vehicle and just happened to start with Cadillac. Connor was immediately welcoming, friendly, respectful and very helpful. We test drove an XT5 and I loved it. We left, decided to stop at another dealer down the road on our way home and had an experience that was completely different than the one we just had with Connor. Rude, disrespectful, unprofessional and ignorant to the details of the vehicle. Having these two experiences literally back to back highlighted a very important fact - customer service makes all the difference. I bought the XT5 the next day.
Thanks Connor!
Reply from: Nurse Chevrolet Cadillac
Tanya - We appreciate your kind words about the experience you had with Connor at Nurse when purchasing your XT5. Your kind words have been shared with with him.
Staff Dealt With
4 years ago
Friendly, professional, respectful, & seamless
When I began the process of looking for a new vehicle I had intended to test out several models across the board. Eg. Cadillac, Audi, Lexus, Volvo, Benz, Honda and BMW; which I have driven for 10 years. I wanted a larger vehicle and just happened to start with Cadillac. Connor was immediately welcoming, friendly, respectful and very helpful. We test drove an XT5 and I loved it. We left, decided to stop at another dealer down the road on our way home and had an experience that was completely different than the one we just had with Connor. Rude, disrespectful, unprofessional and ignorant to the details of the vehicle. Having these two experiences literally back to back highlighted a very important fact - customer service makes all the difference. I bought the XT5 the next day.
Thanks Connor!
Staff Dealt With
4 years ago
Great Experience
I have nothing but good things to say about my experience at Nurse, and it was all thanks to Scott Morgan and Shawn Kidd.
Reply from: Nurse Chevrolet Cadillac
Brennan - We appreciate you visiting Nurse for your recent vehicle purchase and for taking the time to write about your experience with Scott and Shawn.
Staff Dealt With
4 years ago
Buying a used car
Awesome customer service. Special thanks to Shawn in finance and Scott Morgan in sales. Couldn't have had a better experience
Reply from: Nurse Chevrolet Cadillac
Carey - We appreciate you taking the time to write a review and for choosing Nurse. We are so happy that you enjoyed your experience with Shawn and Scott.
Staff Dealt With
4 years ago
Incredible customer service skills.
Dealing with Jordan was like talking to a friend about a vehicle. He’s very polite and professional and I never felt pressured. For these reasons I decided to purchase a truck from Jordan. I highly recommend him.
Reply from: Nurse Chevrolet Cadillac
Josh - We appreciate you for choosing Nurse for your recent truck purchase and for taking the time to write a review about your experience. Your comments have been shared with Jordan. Enjoy your new truck!
Staff Dealt With