The vehicle was ready earlier than promised. It was returned after being cleaned both inside and out. The whole experience was not unpleasant as everyone that I dealt with was very professional.
Fast, efficient and friendly - can't ask for more from a dealership service dept. Jackie was very efficient and friendly, kept me in the loop as to the ongoing status of the work. Highly recommended.
Brakes are still squeezing after bringing it in twice and having to take time off work which is causing a lot of inconvenience on my end.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Hi Taylor. Thanks for taking the time to let us know about your concern with your brakes. I have passed along your review for our Service Manager, Guy, to give you a quick call about to discuss your experience. Again, thank you for your review.
The staff are always friendly and knowledgeable. They give me a time when the car is ready and inform me of any concerns during and/or after my service.
Thanks Nurse Chev/ Cadillac my "Buick" is in good hands!
Craig Hagerman
