Verified Customer
7 years ago
Service
The staff are very helpful and it is clear customer service is a top priirity. They go above and beyond.
Staff Dealt With
Verified Customer
7 years ago
My great purchase
Outstanding service after purchasing my new Escalade So many features for me to learn. I have not have a new vechicle for many years so there was a lot for me to learn. I was made to feel very comfortable and all of my questions were treated respectfully. As well I was encouraged to return if I needed anything else explained again.
Staff Dealt With
Verified Customer
7 years ago
My car
I was very pleased to learn a number of things about how my car worked from the service technician Mike Marks. It make my driving experience easier.
Staff Dealt With
Verified Customer
7 years ago
False info regarding what needed to be fixed on our vehicle
We felt like they were lying to us about what was wrong with our vehicle, so we would spend more money. They checked out the tranny and charged us 80 something dollars to tell us that a hose had a leak in it. We brought our truck to a tranny shop for 2nd opinion and they said there was no leak. Shady.... didn t appreciate the girl at the counter attitude either...
Staff Dealt With
Verified Customer
7 years ago
False info regarding what needed to be fixed on our vehicle
We felt like they were lying to us about what was wrong with our vehicle, so we would spend more money. They checked out the tranny and charged us 80 something dollars to tell us that a hose had a leak in it. We brought our truck to a tranny shop for 2nd opinion and they said there was no leak. Shady....
Staff Dealt With