Verified Customer
6 years ago
Hitch / follow up to my email sent twice
Please respond to my email regarding the hitch (price, and type) and the descripencies in our verbal agreement (I was not to pay tax on the hitch, seems that the final bill indicates otherwise) and the final bill. Also, a couple of people commented on the hitch saying it was small. Please clarify the type of the hitch I had installed. I was under the impression that I would be getting a regular hitch. I am happy to resend the email, for the second time, if you misplaced it.
Thank you for reaching out,
Kasia
Staff Dealt With
Verified Customer
6 years ago
Overall disgusting, train sales people to be educated and not pushing cars upoon customers on first visit.
Was very unhappy with the way the sales man pushed cars upon us and they wanted the deal done that day. Its a big investment and to have a bad experience is not very good.
Staff Dealt With
Verified Customer
6 years ago
Very positive!
I had a great experience with Orillia Volkswagen, before arriving I was very hesitant but after meeting with the car sales man I felt very welcomed and my experience was comforting. As a young person coming in to buy a car on my own i was nervous but all my worries soon vanished. I felt the members of Orillia Volkswagen were very honest with me and did not try to push me into anything or take advantage as many car sales people are known to do. Very big thank you to the team at Orillia Volkswagen!
Staff Dealt With
Verified Customer
6 years ago
It was a pleasure
TRACY was a pleasure to deal with and everything was delivered as promised. Pricing was acceptable and the vehicle were well cleaned for us
Staff Dealt With
Verified Customer
6 years ago
Painless and fair. A pleasant experience.
Lee guided me through the purchase and financing of a factory demo Golf Sportwagen. All the folks involved at the dealership were helpful and professional. No complaints here.
Staff Dealt With
