I told the technician the problem on the phone. He explained in basic terms what could be going on. We scheduled an appointment right away. The follow through on the service, and explanation of why the system was working fine - plus an explanation on how their particular 4 wheel drive acts under certain circumstances was thorough and understandable. A good professional experience in my mind - although we always hate to have to go to the shop - in happens - and all was good. I also know my vehicle better for the time invested.
He put the customer first every step of the way. That's the type of service that will keep me buying cars from your dealership.
My Winter tires were put in, my oil was changed, and actuator fan was replaced. Darryl put me first every step of the way and provided he kind of service which will keep me buying cars at your dealership.
the service was great and my car was completed on time and I did not need a ball joint yet. shuttle service to and from oxford dodge was prompt and the drivers are friendly
