My son took my truck in to have the motor repaired after he broke down. The truck was leaking rad fluid and white smoke was coming from the exhaust. The motor was also making a knocking noise. My son commented that because it was smoking white he was scared a head gasket was blown. Employees even commented on the knocking noise. Instead of doing a total diagnostic evaluation of the motor which they should have done they repaired only the head gasket upsold him a tune up and gave him a truck back that was still knocking. The bill was over the roof-over $3,000.00. The work order that I received via email after I had provided my MasterCard expecting a full and professional repair of the motor stated to cover themselves that customer had done his own diagnostics. Look up the white exhaust on the internet it says possible head gasket which is what he said. Is he a mechanic? No! Is it the responsibility of the garage to do a proper diagnostic testing? Yes! Did they do one and tell him what needed to be done? No! I am 67 years old and have owned vehicles since I was 18. This is the worst and most unprofessional service I have ever received. I would recommend others to stay away from this dealership!
