6 reviews on ReviewsiiTM
Latest review 4 years ago

Shane Grant

Sales at North Bay Toyota
Average 3.5

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4 years ago

Dealing with Shane and the whole team was great.

Hello, we purchased our truck from North Bay Toyota even though we’re from the Sudbury region. They helped us find the truck model and colour that we wanted. We appreciate the time and effort put in to it. Last but not least, they never played games with the numbers like other dealerships do. One last thing is that my wife and I wanted to ask for a nice Toyota hat but we totally forgot since we so excited to go try our new tundra. Any chance we could get one sent to us? Thanks!!
Reply from: North Bay Toyota
Thanks for your kind words and great review Denis. It's always nice to get such positive feedback. The hat is on it's way!

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Verified Customer
6 years ago

Dissapointed in sales manager not giving us what we were offered.

When we first went in to discuss the vehicle we were asked by a manager if there was anything such as winter tires they could throw in to close the deal today. We weren't ready at the time so we said no sorry. We went back the next day and decided to go ahead with the vehicle and were then told by a salesman that they could get us winters at cost. When we asked for a price for the tires we were given a price and out of curiousity I called a Toyota dealer in St Catharines to ask for a price for tires and was given the same price as what your sales manager told us was his cost!!

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Verified Customer
7 years ago

What appointment?

I have not had an appointment in well over a year. This email has me wondering if there is some fraudulent activity in my name. To which appointment is this survey referring?
Reply from: North Bay Toyota 7 years ago
Hi Michel, I believe this email was in regards to asking if you would be interested in giving North Bay Toyota a review. However if thats not the case please reach out to me directly at 705-499-2971 Thank you Paul

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Verified Customer
7 years ago

Staff are friendly service is completed within quoted time and price

I’ve gone there for all oil change and maintenance checkups as well as tire change and storage and never had a negative experience
Reply from: North Bay Toyota 7 years ago
Hi Stacey, Thank you for your 5 star rating and kind words. We appreciate your business. Regards, PAUL

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Verified Customer
7 years ago

Treated like a customer should be treated

This is our 4th vehicle obtained from North Bay Toyota and we will continue to frequent this dealership. The manner in which Shane Grant deals with you is both respectful and pleasant. Anyone shopping for a vehicle should at least compare this dealership and salesperson.
Reply from: North Bay Toyota 7 years ago
Hi Yvon, Thank you so much for your 5 star rating and kind words about us and our Sales Manager Shane Grant. We greatly appreciate your business. Sincerely, PAUL

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