The Service Team at North Bay Toyota

It was my service day. As usual I went in and introduced myself. The young woman at the front desk asked me: do notice anything in the car? I responded saying my brake make noises and rubbing sounds when I’m on top speed especially when I get to 110 km. She surprisingly said to me that “oh we can’t check that because we can only drive up to 80 km”. The above comment was not only shocking it was scary to me. Immediately couple of questions came to mind. Why did I choose Toyota if not for my safety and durability my father always talk about? Has Toyota changed in terms of safety? Or are we not supposed to drive above 80 km? However, as we speak this problem is still going on putting my life in danger. I’m not sure if she realize that we do have a highway just a minute from Toyota place at North Bay. Again, I brought my car in with bad exhaust and I picked it up bad. Just saying. Thanks. But I’m pretty sure that I will be looking elsewhere when Next I need a new car if this problem is not solved.

I had an oil change done, a seasonal tire swap, a service #1 and a Recall service resolved, thank you.

Always a pleasant experience. However these reviews are a pain. Nothing further to add. If this pops up again I will close it down.

i was in for a oil change and while checking out the car they noticed a cut on the inside of the front driver side tire. i do some highway driving as i am a driving instructor and a blowout at highway speeds would have been dangerous. thanks for amazing service.

Great job. Very happy with the service I receive at North Bay Toyota everytime I bring my car to this garage.