Efficient yet friendly staff. Always polite and patient.
Kept informed. Always advised if extra work needs to be done.
Never feel that I must agree to changes or extra work...problem is explained and I decide if it’s a go or not.
It has been a few years that I have given a four or five star review and always state that it is very difficult to remain at the top, but somehow Paladino has been able to maintain this level at the service level including all people that include service.
Thank You,
FTB
I had my very first oil change completed. The apt was already setup for me at the time of purchase but I had to change it and that was accomplished quickly and easily. I was given instructions on how to drop off my car in the morning. I was offered a driver but that was not needed. As soon as the work was completed, I received a text message and was also able to pay through the text which eliminated extra contact. At this time, that was important to me.
