The staff was incredible , found us the exact car we wanted , in the colour we wanted! The process was smooth and the car was ready to go very quickly!
Experience was good, Kara is very professional, accomodating, efficient and personable! great positive energy!!
I had mistakenly double booked my appointment between my kids open house (at school). I was able to get to Palladino early and asked if there was anyway I could get in before my scheduled appointment. Kara was able to identify an opportunity to get me in without any impact to other customers and she was able to do it with a smile. This really confirms my belief that it's the people that make the difference, there may be one name on the outside of the business but it's the team of individuals inside, like Kara, that will keep customers coming back.
thank you!
Brian Gauvreau
